This guide explains how to switch from ParentShield to Voxi and keep your mobile number.
Most number transfers complete within 1 to 2 working days once Voxi has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to Voxi.
This switch will take you from EE's network to Vodafone's network. Coverage may differ in some areas. Check Voxi's coverage checker before switching.
Joining Voxi and leaving ParentShield
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
- Transfer your number from 1pMobile to Voxi
- Transfer your number from Asda Mobile to Voxi
- Transfer your number from Chattr to Voxi
- Transfer your number from EcoTalk to Voxi
- Transfer your number from EE to Voxi
- Transfer your number from Giffgaff to Voxi
- Transfer your number from Grade Mobile to Voxi
- Transfer your number from Honest Mobile to Voxi
- Transfer your number from iD Mobile to Voxi
- Transfer your number from Lebara to Voxi
- Transfer your number from Lycamobile to Voxi
- Transfer your number from Mozillion to Voxi
- Transfer your number from O2 to Voxi
- Transfer your number from ParentShield to Voxi
- Transfer your number from Sky Mobile to Voxi
- Transfer your number from Smarty to Voxi
- Transfer your number from Spusu to Voxi
- Transfer your number from Talk Home to Voxi
- Transfer your number from Talkmobile to Voxi
- Transfer your number from Tesco Mobile to Voxi
- Transfer your number from Three to Voxi
- Transfer your number from Vodafone to Voxi
To keep your number, request a PAC code from ParentShield and give it to Voxi.
You can usually give Voxi your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from ParentShield
Here is how to get your PAC (Porting Authorisation Code) from ParentShield:
- Text: Text "PAC" to 65075 from the ParentShield phone. ParentShield will seek authorisation from the account holder before releasing the code, so a child cannot port the number out without the parent knowing.
- Phone: Call ParentShield on 0330 122 1180.
- Live chat: Use the live chat on the ParentShield website or in the Portal.
On Roam Stage SIMs the account closes when a PAC is used or when it expires, even if unused. On other plans, an unused PAC simply lapses and the account carries on as normal.
2. Order a SIM only deal from Voxi
If you have not ordered yet, compare current Voxi SIM only deals below.
5G
5G
5G
If you already have your new SIM, continue to Step 3.
If Voxi asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Voxi the PAC code using the method below.
Every Voxi plan includes unlimited use of selected social media apps without touching your data allowance.
Voxi does not run a credit check, so there is nothing to wait for during sign-up.
Voxi offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to Voxi
Once you have your PAC code, here is how to give it to Voxi:
- Online: Enter your PAC code at checkout when you order, or go to the Transfer number section of your Voxi account afterwards.
- Live chat: Contact Voxi via live chat on their website or call 0808 005 7463 if you need help with the transfer.
4. Wait for your number transfer to Voxi to complete
Voxi will send the transfer request to ParentShield.
Your number should move to your new Voxi SIM within 1 to 2 working days.
Tell your friends.