This guide explains how to switch from Talk Home to Mozillion and keep your mobile number.
Most number transfers complete within 1 to 2 working days once Mozillion has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to Mozillion.
Talk Home and Mozillion both run on EE's network, so your coverage will not change when you switch. You are changing provider, but your signal will still use the same network.
Joining Mozillion and leaving Talk Home
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
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To keep your number, request a PAC code from Talk Home and give it to Mozillion.
You can usually give Mozillion your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from Talk Home
Switching from Talk Home and keeping your current phone number is easy. You don't need to memorise a new number or update all your contacts!
Here is how to get your PAC (Porting Authorisation Code) from Talk Home:
- Text "PAC" to 65075 from your Talk Home phone. You will get a text with your code. This is a free service from Ofcom (the UK's communications regulator).
- Phone: Call 579 from your Talk Home phone. Their customer support team will help you get your PAC code.
- Online: Log in to your Talk Home account online. Go to the "Porting" section and click on "Porting Out" to get your PAC code.
Requesting a PAC does not cancel anything. Your Talk Home plan carries on as normal until the code is used, and if you never use it, it simply expires after 30 days.
The text with your PAC will also show any early exit fees you would pay or credit you would lose by switching, so check it before you hand the code over.
2. Order a SIM only deal from Mozillion
If you have not ordered yet, compare current Mozillion SIM only deals below.
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If you already have your new SIM, continue to Step 3.
If Mozillion asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Mozillion the PAC code using the method below.
All Mozillion plans include roaming in 41 European countries and a promise of no mid-contract price rises.
Mozillion does not run a credit check, so there is nothing to wait for during sign-up.
Mozillion offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to Mozillion
Once you have your PAC code, here is how to give it to Mozillion:
- Online: Enter your PAC code at checkout when you order, or log in at mozillion.com/login, go to Edit My Plan in your Dashboard and request your number transfer there.
- Phone: Call Mozillion on 020 3893 8441 and give them your PAC code.
- Email: Email help@mozillion.com with your PAC code and the number you are transferring.
4. Wait for your number transfer to Mozillion to complete
Mozillion will send the transfer request to Talk Home.
Your number should move to your new Mozillion SIM within 1 to 2 working days.
Tell your friends.