This guide explains how to switch from Spusu to Mozillion and keep your mobile number.
Most number transfers complete within 1 to 2 working days once Mozillion has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to Mozillion.
Spusu and Mozillion both run on EE's network, so your coverage will not change when you switch. You are changing provider, but your signal will still use the same network.
Joining Mozillion and leaving Spusu
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
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To keep your number, request a PAC code from Spusu and give it to Mozillion.
You can usually give Mozillion your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from Spusu
Here is how to get your PAC (Porting Authorisation Code) from Spusu:
- Text: Text "PAC" to 65075 from your Spusu phone. You will get a text back with your code within a minute. This is a free service from Ofcom (the UK's communications regulator).
- Online: Log in to My Spusu, go to Plan and request your PAC code there.
- Email: Email office@spusu.co.uk to request your PAC code.
- Phone or WhatsApp: Call or message Spusu on 07356 010100.
Spusu's service team works Monday to Friday 8am to 8pm and Saturday 9am to 5pm, excluding bank holidays.
2. Order a SIM only deal from Mozillion
If you have not ordered yet, compare current Mozillion SIM only deals below.
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5G
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If you already have your new SIM, continue to Step 3.
If Mozillion asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Mozillion the PAC code using the method below.
All Mozillion plans include roaming in 41 European countries and a promise of no mid-contract price rises.
Mozillion does not run a credit check, so there is nothing to wait for during sign-up.
Mozillion offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to Mozillion
Once you have your PAC code, here is how to give it to Mozillion:
- Online: Enter your PAC code at checkout when you order, or log in at mozillion.com/login, go to Edit My Plan in your Dashboard and request your number transfer there.
- Phone: Call Mozillion on 020 3893 8441 and give them your PAC code.
- Email: Email help@mozillion.com with your PAC code and the number you are transferring.
4. Wait for your number transfer to Mozillion to complete
Mozillion will send the transfer request to Spusu.
Your number should move to your new Mozillion SIM within 1 to 2 working days.
Tell your friends.