This guide explains how to switch from ParentShield to Spusu and keep your mobile number.
Most number transfers complete within 1 to 2 working days once Spusu has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to Spusu.
ParentShield and Spusu both run on EE's network, so your coverage will not change when you switch. You are changing provider, but your signal will still use the same network.
Joining Spusu and leaving ParentShield
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
- Transfer your number from 1pMobile to Spusu
- Transfer your number from Asda Mobile to Spusu
- Transfer your number from Chattr to Spusu
- Transfer your number from EcoTalk to Spusu
- Transfer your number from EE to Spusu
- Transfer your number from Giffgaff to Spusu
- Transfer your number from Grade Mobile to Spusu
- Transfer your number from Honest Mobile to Spusu
- Transfer your number from iD Mobile to Spusu
- Transfer your number from Lebara to Spusu
- Transfer your number from Lycamobile to Spusu
- Transfer your number from Mozillion to Spusu
- Transfer your number from O2 to Spusu
- Transfer your number from ParentShield to Spusu
- Transfer your number from Sky Mobile to Spusu
- Transfer your number from Smarty to Spusu
- Transfer your number from Talk Home to Spusu
- Transfer your number from Talkmobile to Spusu
- Transfer your number from Tesco Mobile to Spusu
- Transfer your number from Three to Spusu
- Transfer your number from Vodafone to Spusu
- Transfer your number from Voxi to Spusu
To keep your number, request a PAC code from ParentShield and give it to Spusu.
You can usually give Spusu your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from ParentShield
Here is how to get your PAC (Porting Authorisation Code) from ParentShield:
- Text: Text "PAC" to 65075 from the ParentShield phone. ParentShield will seek authorisation from the account holder before releasing the code, so a child cannot port the number out without the parent knowing.
- Phone: Call ParentShield on 0330 122 1180.
- Live chat: Use the live chat on the ParentShield website or in the Portal.
On Roam Stage SIMs the account closes when a PAC is used or when it expires, even if unused. On other plans, an unused PAC simply lapses and the account carries on as normal.
2. Order a SIM only deal from Spusu
If you have not ordered yet, compare current Spusu SIM only deals below.
5G
5G
5G
If you already have your new SIM, continue to Step 3.
If Spusu asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Spusu the PAC code using the method below.
Spusu plans are rolling monthly only, so you are not locked into a contract.
Spusu does not run a credit check, so there is nothing to wait for during sign-up.
Spusu offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to Spusu
Once you have your PAC code, here is how to give it to Spusu:
- At checkout: Enter your PAC code when you order your Spusu SIM.
- Email: If you have already ordered, there is no online form: email your PAC code and the number you are transferring to office@spusu.co.uk.
Spusu's service team works Monday to Friday 8am to 8pm and Saturday 9am to 5pm, excluding bank holidays.
4. Wait for your number transfer to Spusu to complete
Spusu will send the transfer request to ParentShield.
Your number should move to your new Spusu SIM within 1 to 2 working days.
Tell your friends.