This guide explains how to switch from ParentShield to EcoTalk and keep your mobile number.
Most number transfers complete within 1 to 2 working days once EcoTalk has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to EcoTalk.
ParentShield and EcoTalk both run on EE's network, so your coverage will not change when you switch. You are changing provider, but your signal will still use the same network.
Joining EcoTalk and leaving ParentShield
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
- Transfer your number from 1pMobile to EcoTalk
- Transfer your number from Asda Mobile to EcoTalk
- Transfer your number from Chattr to EcoTalk
- Transfer your number from EE to EcoTalk
- Transfer your number from Giffgaff to EcoTalk
- Transfer your number from Grade Mobile to EcoTalk
- Transfer your number from Honest Mobile to EcoTalk
- Transfer your number from iD Mobile to EcoTalk
- Transfer your number from Lebara to EcoTalk
- Transfer your number from Lycamobile to EcoTalk
- Transfer your number from Mozillion to EcoTalk
- Transfer your number from O2 to EcoTalk
- Transfer your number from ParentShield to EcoTalk
- Transfer your number from Sky Mobile to EcoTalk
- Transfer your number from Smarty to EcoTalk
- Transfer your number from Spusu to EcoTalk
- Transfer your number from Talk Home to EcoTalk
- Transfer your number from Talkmobile to EcoTalk
- Transfer your number from Tesco Mobile to EcoTalk
- Transfer your number from Three to EcoTalk
- Transfer your number from Vodafone to EcoTalk
- Transfer your number from Voxi to EcoTalk
To keep your number, request a PAC code from ParentShield and give it to EcoTalk.
You can usually give EcoTalk your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from ParentShield
Here is how to get your PAC (Porting Authorisation Code) from ParentShield:
- Text: Text "PAC" to 65075 from the ParentShield phone. ParentShield will seek authorisation from the account holder before releasing the code, so a child cannot port the number out without the parent knowing.
- Phone: Call ParentShield on 0330 122 1180.
- Live chat: Use the live chat on the ParentShield website or in the Portal.
On Roam Stage SIMs the account closes when a PAC is used or when it expires, even if unused. On other plans, an unused PAC simply lapses and the account carries on as normal.
2. Order a SIM only deal from EcoTalk
If you have not ordered yet, compare current EcoTalk SIM only deals below.
5G
5G
5G
If you already have your new SIM, continue to Step 3.
If EcoTalk asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give EcoTalk the PAC code using the method below.
EcoTalk plans are rolling monthly and the network puts profits into nature restoration projects.
EcoTalk does not run a credit check, so there is nothing to wait for during sign-up.
3. Give the PAC code to EcoTalk
Once you have your PAC code, here is how to give it to EcoTalk:
- At checkout: Enter your PAC code when you order your EcoTalk SIM.
- Phone: If you have already ordered, call EcoTalk on 033 3800 5500 and give them your PAC code.
4. Wait for your number transfer to EcoTalk to complete
EcoTalk will send the transfer request to ParentShield.
Your number should move to your new EcoTalk SIM within 1 to 2 working days.
Tell your friends.