Rewild Mobile PAC Code: keep your number and switch networks

Joining Rewild Mobile from another network and keeping your number

To keep your number, request a PAC code from your current network and give it to Rewild Mobile.

You can usually give Rewild Mobile your PAC code when you order, or after your new SIM card or eSIM has been activated.

1. Request a PAC Code from your current network

You do not need to change your number when you join Rewild Mobile.

Request a PAC (Porting Authorisation Code) from your current network using one of these methods:

• Text: From your current phone, text "PAC" to 65075. You will receive a text back with your code within a minute. This is a free service from Ofcom (the UK's communications regulator).
• Online: Some networks will allow you to log in to your current online account and request your PAC code.
• Phone: Call your current provider's customer service phone number from your current phone.

Requesting a PAC does not cancel anything. Your current plan carries on as normal until the code is used, and if you never use it, it simply expires after 30 days.

The text with your PAC will also show any early exit fees you would pay or credit you would lose by switching, so check it before you hand the code over.

2. Order a SIM only deal from Rewild Mobile

If you have not ordered yet, compare current Rewild Mobile SIM only deals below.

If you already have your new SIM, continue to Step 3.

If Rewild Mobile asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Rewild Mobile the PAC code using the method below.

3. Give the PAC code to Rewild Mobile

Once you have your PAC code, here is how to give it to Rewild Mobile:

• Online: Order your Rewild SIM or eSIM first. Then log in to your Rewild account or the Rewild app, choose the SIM you want your number on, and enter your PAC code.
• Live chat or WhatsApp: If you get stuck, message Rewild's support team through live chat (weekdays 9am to 6pm) or on WhatsApp at +44 7356 162247.

You cannot enter your PAC code at checkout, so keep the text with your code until your Rewild SIM is set up. Rewild says most transfers complete within one working day.

4. Wait for your number transfer to Rewild Mobile to complete

Rewild Mobile will send the transfer request to your current network.

Your number should move to your new Rewild Mobile SIM within 1 to 2 working days.

Leaving Rewild Mobile: transfer and switch your Rewild Mobile number to a different network

To leave Rewild Mobile and keep your number, request a PAC code from Rewild Mobile and give it to your new network.

You can usually give your new network the PAC code when you order, or after your new SIM card or eSIM has been activated.

1. Request a PAC Code from Rewild Mobile

Here is how to get your PAC (Porting Authorisation Code) from Rewild Mobile:

• Text: Text "PAC" to 65075 from your Rewild phone. You will get a text back with your code within a minute. This is a free service from Ofcom (the UK's communications regulator).
• Live chat: Message Rewild's support team through live chat in your Rewild account, weekdays 9am to 6pm.
• WhatsApp: Message Rewild on WhatsApp at +44 7356 162247.

Rewild Mobile does not offer phone support. Do not close your Rewild account before your number has transferred, as this can cancel the transfer. If you are still within a 12 or 24 month contract, Rewild charges an early termination fee of £5.00 for each remaining month.

2. Order a SIM only deal

If you have not ordered yet, compare current SIM only deals below.

If you already have your new SIM, continue to Step 3.

If your new network asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give your new network the PAC code using its transfer process.

3. Give the PAC code to your new network

Once you have your PAC code, here is how to give it to your network:

• Online: When you order your new SIM card online, you can enter your PAC code.
• Phone: Call your new network's customer service number and provide them with your PAC code.
• In-store: If your new network has a store you can visit a store, and a staff member will help you transfer your number using your PAC code.

Your new network will handle the transfer. Give them your PAC code within 30 days of receiving it — after that it expires and you will need to request a new one from Rewild Mobile.

If you want a new number instead, text STAC to 75075 and give the code to your new network.

4. Wait for your number transfer to your network to complete

Your new network will send the transfer request to Rewild Mobile.

Your Rewild Mobile number should move to your new SIM within 1 to 2 working days.