This guide explains how to switch from ParentShield to Sky Mobile and keep your mobile number.
Most number transfers complete within 1 to 2 working days once Sky Mobile has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to Sky Mobile.
This switch will take you from EE's network to O2's network. Coverage may differ in some areas. Check Sky Mobile's coverage checker before switching.
Joining Sky Mobile and leaving ParentShield
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
- Transfer your number from 1pMobile to Sky Mobile
- Transfer your number from Asda Mobile to Sky Mobile
- Transfer your number from Chattr to Sky Mobile
- Transfer your number from EcoTalk to Sky Mobile
- Transfer your number from EE to Sky Mobile
- Transfer your number from Giffgaff to Sky Mobile
- Transfer your number from Grade Mobile to Sky Mobile
- Transfer your number from Honest Mobile to Sky Mobile
- Transfer your number from iD Mobile to Sky Mobile
- Transfer your number from Lebara to Sky Mobile
- Transfer your number from Lycamobile to Sky Mobile
- Transfer your number from Mozillion to Sky Mobile
- Transfer your number from O2 to Sky Mobile
- Transfer your number from ParentShield to Sky Mobile
- Transfer your number from Smarty to Sky Mobile
- Transfer your number from Spusu to Sky Mobile
- Transfer your number from Talk Home to Sky Mobile
- Transfer your number from Talkmobile to Sky Mobile
- Transfer your number from Tesco Mobile to Sky Mobile
- Transfer your number from Three to Sky Mobile
- Transfer your number from Vodafone to Sky Mobile
- Transfer your number from Voxi to Sky Mobile
To keep your number, request a PAC code from ParentShield and give it to Sky Mobile.
You can usually give Sky Mobile your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from ParentShield
Here is how to get your PAC (Porting Authorisation Code) from ParentShield:
- Text: Text "PAC" to 65075 from the ParentShield phone. ParentShield will seek authorisation from the account holder before releasing the code, so a child cannot port the number out without the parent knowing.
- Phone: Call ParentShield on 0330 122 1180.
- Live chat: Use the live chat on the ParentShield website or in the Portal.
On Roam Stage SIMs the account closes when a PAC is used or when it expires, even if unused. On other plans, an unused PAC simply lapses and the account carries on as normal.
2. Order a SIM only deal from Sky Mobile
If you have not ordered yet, compare current Sky Mobile SIM only deals below.
5G
5G
5G
If you already have your new SIM, continue to Step 3.
If Sky Mobile asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give Sky Mobile the PAC code using the method below.
Sky Mobile stores unused data in a Piggybank you can dip into later, though not on unlimited plans.
Sky Mobile offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to Sky Mobile
Once you have your PAC code, here is how to give it to Sky Mobile:
- Online: Enter your PAC code at checkout when you order, or go to the Transfer your number to Sky page and sign in to your Sky account.
- Phone: Call Sky Mobile on 03300 412 524 and give them your PAC code.
4. Wait for your number transfer to Sky Mobile to complete
Sky Mobile will send the transfer request to ParentShield.
Your number should move to your new Sky Mobile SIM within 1 to 2 working days.
Tell your friends.