This guide explains how to switch from EE to ParentShield and keep your mobile number.
Most number transfers complete within 1 to 2 working days once ParentShield has your PAC code.
If you want a new number instead, text STAC to 75075 and give the code to ParentShield.
ParentShield runs on EE's network, so your coverage will not change when you switch. You are changing provider, but your signal will still use the same network.
Joining ParentShield and leaving EE
Select which network you would like to switch from and to and we will give you precise instructions on how to keep your number when switching to a new SIM Only Deal. Show Quick Links
- Transfer your number from 1pMobile to ParentShield
- Transfer your number from Asda Mobile to ParentShield
- Transfer your number from Chattr to ParentShield
- Transfer your number from EcoTalk to ParentShield
- Transfer your number from EE to ParentShield
- Transfer your number from Giffgaff to ParentShield
- Transfer your number from Grade Mobile to ParentShield
- Transfer your number from Honest Mobile to ParentShield
- Transfer your number from iD Mobile to ParentShield
- Transfer your number from Lebara to ParentShield
- Transfer your number from Lycamobile to ParentShield
- Transfer your number from Mozillion to ParentShield
- Transfer your number from O2 to ParentShield
- Transfer your number from Sky Mobile to ParentShield
- Transfer your number from Smarty to ParentShield
- Transfer your number from Spusu to ParentShield
- Transfer your number from Talk Home to ParentShield
- Transfer your number from Talkmobile to ParentShield
- Transfer your number from Tesco Mobile to ParentShield
- Transfer your number from Three to ParentShield
- Transfer your number from Vodafone to ParentShield
- Transfer your number from Voxi to ParentShield
To keep your number, request a PAC code from EE and give it to ParentShield.
You can usually give ParentShield your PAC code when you order, or after your new SIM card or eSIM has been activated.
1. Request a PAC code from EE
Switching from EE and keeping your current phone number is straightforward. There is no need to memorise a new number or update all your contacts!
Here is how to get your PAC (Porting Authorisation Code) from EE:
- Text: Text "PAC" to 65075 from your EE phone. You will get a text back with your code within a minute. This is a free service from Ofcom (the UK's communications regulator).
- Online: Login to your EE account and choose to Leave EE via your account settings.
- Phone: Call EE on 150 from your EE phone or 07953 966250 from another phone.
- Open everyday from 8am - 6pm.
- In-store: Pop in to your nearest EE store and request your PAC code.
Requesting a PAC does not cancel anything. Your EE plan carries on as normal until the code is used, and if you never use it, it simply expires after 30 days.
The text with your PAC will also show any early exit fees you would pay or credit you would lose by switching, so check it before you hand the code over.
2. Order a SIM only deal from ParentShield
If you have not ordered yet, compare current ParentShield SIM only deals below.
5G
5G
5G
If you already have your new SIM, continue to Step 3.
If ParentShield asks for your PAC code during checkout, enter it there. If not, wait for your new SIM or eSIM to activate, then give ParentShield the PAC code using the method below.
ParentShield is designed for children's phones, so the account is set up and controlled by a parent rather than the person using the SIM.
ParentShield does not run a credit check, so there is nothing to wait for during sign-up.
ParentShield offers eSIMs, so you can switch without waiting for a physical SIM to arrive.
3. Give the PAC code to ParentShield
Once you have your PAC code, here is how to give it to ParentShield:
- Portal: Number transfers in are available on ParentShield's EE network SIMs. Request the transfer from the Account Setup page when you first log in to your ParentShield Portal, or later from the Billing tab.
- Contact: You can also call 0330 122 1180 or email hello@parentshield.co.uk to arrange the transfer.
Transfers in are not available on the Roam Stage SIM.
4. Wait for your number transfer to ParentShield to complete
ParentShield will send the transfer request to EE.
Your number should move to your new ParentShield SIM within 1 to 2 working days.
Tell your friends.