Switch from Asda Mobile to 1pMobile and keep your number using a PAC code

Last Updated: 29th July 2025

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Are you thinking about leaving Asda Mobile and switching to 1pMobile? Then you're in the right place! Switching networks and keeping your number in 2025 is simple and easy thanks to Ofcom's policy changes.

We've put together a quick and easy to use switching guide. Our guides allow you to select the network you wish to switch to and from, and you will be given a step by step guide on how to keep your number and move to a new SIM Only Deal.

It is worth noting that if you wish to join 1pMobile and get a new number then you can use a STAC code in order to get a new number and will cancel your existing contract.

Joining 1pMobile and leaving Asda Mobile

Joining 1pMobile and transferring your number from Asda Mobile is a simple process and usually takes no longer than 1-2 working days.

The process which will go through in more detail below involves requesting a PAC code from Asda Mobile and handing it to 1pMobile.

You can either hand the PAC code over to 1pMobile during the ordering process or after you have received your new SIM card or eSIM has been activated.

1. Request a PAC code from Asda Mobile

Switching from Asda Mobile and keeping your current phone number is easy. There is no need to memorise a new number or update all your contacts!

Here is how to get your PAC (Porting Authorisation Code) from Asda Mobile:

• Text: Text "PAC" to 65075 from your Asda Mobile phone. You'll get a text with your code immediately. This is a free service from Ofcom (the UK's communications regulator).
• Online: Log in to your Asda Mobile account online. Go to "My profile" and then click on "Transferring your number" to request your PAC code.
• Phone: Call Asda Mobile customer service on 2732 from your Asda Mobile phone or 0808 006 2732 from another phone.

Your PAC code is valid for 30 days, so you can request it before you get your new SIM card. 

If you want a new number and do not wish to keep your current number, you will need to request an STAC code instead of a PAC code. Text "STAC" to 75075 to get your STAC code.

2. Order a SIM only deal from 1pMobile

If you haven't yet ordered your new 1pMobile SIM Only deal, you can use our free comparison engine, which will show you the cheapest 1pMobile deals available on the market.

Compare 1pMobile SIM Only Deals

If you already have your new SIM Card, feel free to skip to step 3 of this article

During the ordering process you may be given the opportunity to share your PAC code from Asda Mobile to 1pMobile, if you choose this option then the number transfer process will start once your new sim card arrives and you activate it in by putting it in your phone and turning it on, this also means you can skip to step 4 of this article if you wish!

If you are not given the opportunity to hand over your PAC code when ordering then there's no need to panic. Once your new sim card from 1pMobile has arrived, just continue to step 3 of this article.

It is also worth calling out that it doesn't matter if you are able to hand over your PAC code from Asda Mobile whilst buying your new sim from 1pMobile or not it's just slightly more convenient but the outcome is the same!

3. Give the PAC code to 1pMobile

Once you have your PAC code, follow these steps to give it to 1p Mobile:

• Online: Log in to your online account or talk to customer support via email or live chat. Support is open between 9 a.m. and 5 p.m. on weekdays, excluding bank holidays.
• Phone: Call customer support on 03333 442278.
  • Open between 9 am and 5 pm on weekdays, excluding bank holidays

1p Mobile will then handle the transfer of your number.

Important Notes:

• Remember to give your PAC code to 1p Mobile within 30 days of receiving it.

4. Wait for your number transfer to 1pMobile to complete

That's it you've done the hard work, now sit back and relax. 1pMobile will notify Asda Mobile of your intention to leave and take your mobile number to 1pMobile.

The number transfer process will usually take 1 to 2 working days. After this time your Asda Mobile mobile number will be working on the 1pMobile SIM card.